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Privacy policy

How A&S Total Comms collects, uses and protects your personal information.

A&S Total Comms (ABN 78 160 768 543) (“we”, “us”, “our”) handles personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect

When you apply for a service, contact us or use this website, we may collect your name, business name, ABN, addresses, email and phone numbers, and details about the services you want.

To confirm who is authorising an account, the application asks for a director’s or owner’s date of birth and identification number. If you agree, we may also run a credit check.

We don’t collect bank or card details through this website. If a payment authority is needed, it’s completed through our secure document-signing service.

How we use it

We use your information to assess applications, check availability, set up and support your services, send bills and service messages, and meet our legal obligations.

We only send news or offers if you haven’t opted out, and you can opt out at any time. We don’t sell personal information.

Who we share it with

To provide your services we share the details needed with the network providers and wholesalers who supply them, installers working on your site, and the services we use for email and document signing. If you consent to a credit check, we share the details needed with a credit reporting body.

Keeping it secure

We take reasonable steps to protect personal information from misuse, loss and unauthorised access, and we keep it only as long as we need it for these purposes or as the law requires.

Accessing or correcting your information

You can ask for a copy of the personal information we hold about you, or ask us to correct it, using the contact details below.

Contact us about privacy

Email accounts@aandstc.com.au or call 07 3173 1445. If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.