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Keep your numbers

Number porting

Move your business phone numbers to SIP voice or a new phone system, with the cutover planned so calls keep coming in.

Keep your numbers when you change providers.

Number porting is the process of moving an existing business phone number from one provider or service type to another.

The details matter: account names, losing carrier records, number ranges and cutover timing can all affect the port.

We treat porting as a change-management task, not a quick form, because phone disruption is visible to customers immediately.

How it works

  1. Collect details

    We confirm current provider records, numbers, account holder details and any linked services.

  2. Plan cutover

    Port timing, temporary routing and phone system readiness are checked before the number moves.

  3. Verify calls

    Inbound and outbound calling are tested after porting so issues can be caught quickly.

Common questions

Can every number be ported?

Most business numbers can be assessed for porting, but the result depends on provider records, service type and number ownership.

Will phones go offline during porting?

There can be a short transition window. Planning the phone system and routing before cutover reduces disruption.

What information is needed?

Usually the current provider, account holder, service address, number list and recent billing details are required.

Not sure what your site needs?

Send us the address and what isn’t working. We’ll recommend a service and confirm the price before you commit to anything.